12 Standards

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12.1 Generic

The Steering Group recognises the excellent principles of the Clinical Standards Board for Scotland²¹ and this document fully supports the principles of the values statement.

The standards have been written in terms of adults but also apply, with appropriate modification, to children and their parents/guardians. In any pathway of care within NHS Scotland (from the very first contact) each family should:

• Be treated politely and with consideration and respect in a setting that is safe.
• Be involved in and informed about all decisions on that pathway of care.
• Receive intervention and care based on clinical effectiveness.
• Be cared for by members of the Healthcare team who have all been trained for the job they are doing, are taking part in on-going training for their current role, and see themselves as members of a Healthcare team.
• Know that privacy, dignity and confidentiality will be respected.

12.2 Specific Standards

It is vital that parents and professionals work together in an equal partnership valuing each other’s roles and contributions. Parents’ observations of their child in daily life are an essential part of the assessment. These, coupled with the professionals’ assessments, provide the basis for a jointly agreed care plan.

There is an emphasis on inter-agency partnerships and interdisciplinary collaboration. This is to try to ensure a consistent approach with the child. It is important that there is a clear pathway of information sharing and decision making between the families and professionals involved.

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